Booking – When booking a session/s, a contract is made when the booking is confirmed by Inchydoney Surf School either in writing, email or verbally.
In the case of late telephone bookings, when written/e-mail confirmation is not possible in time then the agreement is a verbal contract.
When making a booking with Inchydoney Surf School you are confirming that you have read and agree with these terms and conditions.
Exceptions to these terms and conditions cannot be made for any reason as we run extremely high quality sessions with limited spaces.
Gift Vouchers Must be used by use by date unless other arrangements have been made.
No refund is offered once the gift voucher has been offered however the gift vouchers are transferable to other people.
No refund will be made once the client has paid for, and taken delivery of, the hire equipment.
Payment can be made through the website, on the beach or via card or cash.
Once the payment is received we will then issue a lesson confirmation written or verbally.
The person submitting the booking accepts responsibility for payment for everyone listed in the booking and is responsible for ensuring that all other persons listed in the booking are aware of the terms and conditions.
Inchydoney Surf School will make every effort to arrange any changes requested after the booking has been confirmed, providing it is more than 14 days before the course start date.
Any changes are subject to availability if the changes cannot be made due to a lack of availability the deposit is non-refundable.
In the case where your group size drops in numbers from the original booking we must receive notification of this at least 48hrs before your lesson time via email/verbally.
If the changes are less than 48hrs before the session you will be charged for the number of people based on your original booking.
If the client has paid for a block of lessons at a discounted price, the refund will be based on the lessons already delivered at the undiscounted lesson price less the total amount paid.
No refund is offered if the client refuses to comply with the ASI Accredited School policy and the Instructor determines the client cannot participate in the activity.
If the client advises the Instructor of a medical condition such that the Instructor decides, that it would be unsafe for the client to participate in the activity, a full refund will be offered.
If the Instructor becomes aware of a clients medical condition after the lesson has commenced, such that the Instructor determines it is unsafe for the client to continue in the activity, no refund will be offered.
We operate on a instructor to student ratio if the amount of people in your booking drops or increases this can effect whether we need another instructor team member.
Inchydoney Surf School reserves the right to cancel or postpone a surf lesson due to unforeseen circumstances and will make every effort to re-schedule surf lesson to another date.
Cancellations – All cancellations must be sent via email or phone call wherever possible and will be effective on the date, which they are received by Inchydoney Surf School.
Cancellation charges are payable as follows: Over 14 days a full refund of the payment will be given.
Less than 14 days 50% of the payment will be refunded.
Less than 7 days payments are non refundable.
Gift Vouchers –
Any voucher issued due to none refundable deposits or due to lesson cancelations via Inchydoney Surf School may have limited dates for use. This will be at the discretion of the Surf School. Course Participation Liability and Other Important
Information – The activities of Surfing and associated activities carry a degree of risk both to people and property, even if enjoyed under proper supervision by qualified instructors.
All participants must make us aware of any medical conditions, illnesses or allergies they may have and any prescribed medication they are taking.
All participants must complete an enrolment form before they will be allowed to take part in any listed activities.
Parents or guardians must sign for participants who are under 18 years of age. In certain groups where applicable a group leader/ Guardian can sign. i.e. .Schools a teacher can sign on behalf of the group.
Inchydoney Surf School does not accept any liability for any loss caused by failure to complete the declaration.
All participants must be able to swim at least 50 metres unless agreed by senior instructors.
In no circumstances should participants be under the influence of any alcohol, drugs or medication at the time of the lesson which may adversely affect their physical abilities.
All participants must agree to abide to all instructions and decisions that Inchydoney Surf School and its instructors make.
Participants will have the use of Inchydoney Surf School equipment during their lessons. Whereas Inchydoney Surf School takes all reasonable measures to ensure the safety and good condition of that equipment, participants are responsible for immediately reporting any damage caused to the equipment or which becomes apparent whilst the equipment is in their possession.
Inchydoney Surf School does not seek to limit or exclude any liability for personal injury or loss of life which may occur as a result of its own negligence or that of its employees, officers or agents, however,
inchydoney Surf School assumes no liability in respect of any personal injury, loss, damage, consequential loss or third party claims which occur through no fault of its own, its employees, officers or agents.
All other liability or conditions implied by law are excluded to the fullest extent possible. Surf / Weather conditions – If water and weather conditions become unsafe during the activity, the instructor may modify the activity and undertake activities on the shore rather than in the water, or the activity may be rescheduled for another time.
In the rare event that Inchydoney Surf School considers conditions to be unsuitable for your activity we will make all efforts to reschedule your lesson.
School groups – If conditions on the day are not appropriate for your chosen activity another time/date will be offered. Accommodation –
Inchydoney Surf School’s guide to places to stay is intended only as a guide to assist booking accommodation. When booking accommodation packages Inchydoney Surf School cannot be held responsible for any aspect of or problems arising from participantÙs accommodation arrangements.
Brochure and website accuracy – Whilst every effort is made to ensure the accuracy of Inchydoney Surf School’s brochure and website it is intended only as a guide to the services it provides and Inchydoney Surf School is relieved of any liability due to any errors or omissions it may contain, or any minor discrepancies between the brochure or website’s content and that service. Any likeness or image of you secured or taken on any of our courses or holidays may be used by us without charge in all media for genuine promotional or marketing purposes.
This includes promotional materials of any kind, such as brochures, leaflets, videos and the internet.
If you would prefer not to be used in any promotional materials please inform us in writing prior to your course.
Theft – We accept no responsibility for the theft, loss or damage to personal belongings or luggage from at any time during the duration of a clients surf lesson at Inchydoney surf school.
Prices – The prices printed on this website/form are valid at the time of publication. Inchydoney Surf School reserves the right to increase or reduce any of these prices any time after publication.
Law and Jurisdiction – These conditions form a contract between us which will be construed in accordance with Irish Law and it is agreed between us that each will submit to the jurisdiction of the Irish Courts.
All information and data, personal or otherwise, received by us will be kept private and confidential and in accordance with the requirements of the Data Protection Act. Complaints Policy and Procedure –
The ASI Accredited School is committed to effectively, efficiently, promptly and fairly handling all complaints about its services and products.
Any complaint will be treated seriously, investigated thoroughly and dealt with according to the merit of the complaint.
The circumstances and results of any appeal are analysed thoroughly by senior management for their implications and acted on appropriately so as to remove any grounds for appeal in the future by improving the relevant functions.
Making Complaints Clients may make a complaint by telephone or in writing to: Inchydoney Surf School, Inchydoney beach, Clonakilty, Co.Cork Ireland ph : +353 (0)86 8695396
Recording and Resolution of the Complaint The ASI Accredited School is notified of the complaint. All complaints are recorded on the Client Complaint form The ASI Accredited School investigates the complaint.
Clients are notified in writing of the outcome of the complaint within 60 days from the time of receiving the complaint.
All complaint information is filed on the Complaints File Dissatisfied Outcome Should the client not be satisfied, then the client can seek arbitration by a third party acceptable to all parties to the grievance. If the complaint is not satisfactorily resolved within 60 days from the occurrence of the complaint, the client may request the ASI Accredited School to seek the services of a third party.
Arbitration will be undertaken when both the ASI Accredited School and the client agree on a third party.
If the complaint/grievance is still unresolved, the client will be advised of external organisations of appeal.
INCHYDONEY SURF SCHOOL will never, and under no circumstances, sell your personal information.
Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible. The following regulations inform you in this respect about the type, scope and purpose of the collection, use and processing of personal data by the provider.
Inchydoney Surf School
00353 86 8695396
This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by changing the address line of the browser from â€œhttp: //â€ to â€œhttps: //â€ and the lock symbol in your browser line
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The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.
Most of the cookies we use are so-called session cookies. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or generally exclude and enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.Server Data
For technical reasons, for example, the following data, which your Internet browser transmits to us or to our web space provider, is recorded (so-called ServerLogFiles)
: browser type and browser version
The operating system used
The website from which you visit us (Referrer URL)
Website you visit Date and time of your access
Your Internet Protocol (IP) address.
This anonymous data is stored separately from any personal information that you may provide and therefore, does not allow any conclusions to be drawn about a particular person. It is evaluated for statistical purposes in order to optimize our website and our offers.
A passing on of information to third parties does not take place under any circumstances. A comparison of this data with data, which may be collected by other components of our site, does not take place.
Access and Disclosure to Third Parties
We are using several trusted external service providers for storage, data analysis and data evaluation processes. These thoroughly chosen service providers meet the highest data protection standards. Only information absolutely required for the services is provided. We would only have to pass your personal data to third parties without your explicit agreement in case of obligation by a public authority or a court.
Service providers we are currently usingGoogle Analytics with Anonymization Function
We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter â€œGoogleâ€. Google Analytics uses so-called â€œcookiesâ€, text files that are stored on your computer and thereby allow an analysis of the use of the website by you.
The information generated by these cookies, such as the time, location and frequency of your website visit, including your IP address, is transmitted to Google in the United States and stored there.
We use Google Analytics on our website with an IP anonymization feature. In this case, your IP address will already be shortened and thus anonymised by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Google will use this information to evaluate your use of our site, to compile reports on our website activity, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google.
Google does not claim to link your IP address to any other data provided by Google. You can prevent the installation of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to fully use all functions of our website.
In addition, Google offers a deactivation option for the most popular browsers, giving you more control over what data Google collects and processes. If you enable this option, website visit information will not be sent to Google Analytics. Activation does not prevent information from being transmitted to us or any other web analytics services we may use. To learn more about the Google opt-out option and to enable this option, please visit this link: https://tools.google.com/dlpage/gaoptout?hl=de.
Google Web FontsThis site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When opening a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
Captain FormFunctions of the service Captain Form are integrated on our pages. These functions are offered by Captain Form Flavia Palace, Vladimirescu Street 10, Ground Floor,Timisoara 300195, Romania, EU
Facebook plugins (Like Button)On our pages, plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated. The Facebook plugins can be recognized by the Facebook logo or the â€œLike-Buttonâ€ (â€œLikeâ€) on our site. An overview of the Facebook plugins can be found here https://developers.facebook.com/docs/plugins/.
If you do not wish Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account before visiting our page.
Our pages use features of Google+. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.
By the use of the Google + button, information is collected and shared worldwide. The Google + button will provide you and other users with personalized content from Google and our partners. Google stores both the information that you gave for the content of + 1 and the information about the page you viewed when you clicked +1. Your + 1s may appear alongside your profile name and photo in Google services, such as search results or in your Google profile, or elsewhere on websites and ads on the web.
Google records information about your + 1 activity to improve Googles services to you and others. To use the Google + button, a globally visible, public Google profile that must contain at least your name, is necessary. This name will be used in all Google services. In some cases, this name may also replace a different name you used when sharing content through your Google Account. The identity of your Google Profile may be displayed to users who know your email address or have other identifying information from you.
Functions of the service Instagram are integrated on our sides. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, United States. If you are logged in to your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by